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How to Manage a Web Project: A Client's Process Guide

F. Çağrı BilgehanFebruary 17, 20268 min read
project managementweb projectprocessclientfreelance

How to Manage a Web Project: A Client's Process Guide

You've decided to get a website built — congratulations! But how does the process work? How long will it take? What do you need to do and when? This guide explains the web project process from the client's perspective.

Web Project Phases

Phase 1: Discovery and Brief (Week 1)

In the first meeting, we define your project scope.

Topics to discuss:

  • Understanding your business and target audience
  • Competitor analysis
  • Functional requirements (what should it do?)
  • Design preferences (sites you like)
  • Budget and timeline
  • Content plan (text, visuals)

What we'll need from you:

  • Logo and brand guidelines
  • Your existing content
  • 3-5 reference sites you like
  • Define your target audience
  • Clarify your main message

Phase 2: Proposal and Contract (Week 2)

Proposal includes:

  • Project scope and features
  • Timeline (milestones)
  • Pricing (typically 3 payments)
  • Revision rights
  • Maintenance and support terms

Example payment plan:

  • 30% — At project start
  • 40% — After design approval
  • 30% — At delivery

Phase 3: Design (Weeks 3-4)

Process:

  1. Wireframe (skeleton) — Page structure
  2. Concept design — Homepage mockup
  3. Client feedback
  4. Revisions (typically 2-3 rounds)
  5. Full page designs
  6. Final approval

What we'll need from you:

  • Timely feedback
  • Specific and clear comments
  • Decision maker present in meetings

Phase 4: Development (Weeks 5-7)

What gets built:

  • Responsive coding (all devices)
  • Content placement
  • SEO infrastructure
  • Performance optimization
  • Contact forms
  • Google Analytics integration

Interim demos:

  • Weekly progress demos
  • Early feedback opportunity
  • Issues resolved before they grow

Phase 5: Testing (Week 8)

What gets tested:

  • Display on all devices (desktop, tablet, phone)
  • All browsers tested (Chrome, Safari, Firefox)
  • Form functionality tests
  • Speed tests (Lighthouse 90+)
  • SEO check
  • Broken link scanning
  • Content accuracy

Phase 6: Launch (Week 9)

Launch checklist:

  • DNS settings
  • SSL certificate active
  • 301 redirects (from old site)
  • Google Search Console connection
  • Sitemap submission
  • Analytics verification
  • Backup system active
  • Final performance check

Phase 7: Maintenance (Ongoing)

Maintenance includes:

  • Security updates
  • Performance monitoring
  • Content updates
  • Backups
  • Monthly reporting
  • Minor changes

Factors Affecting Project Duration

| Factor | Impact | |--------|--------| | Project scope | More pages = longer timeline | | Content readiness | Late content = delayed delivery | | Feedback speed | Delayed feedback = delayed delivery | | Number of revisions | Each extra revision adds 2-3 days | | Third-party integration | API integrations take time | | Decision-making process | Too many decision makers = slow |

Tips for a Successful Project

As a Client:

  1. Prepare a detailed brief — The clearer you are, the better the result
  2. Prepare content early — 40% of total time is waiting for content
  3. Give timely feedback — 48-hour rule
  4. Designate one decision maker — Committees don't work
  5. Trust the process — The developer works for you, not instead of you

What to Avoid:

  • "Build everything, we'll review later" approach
  • Scope changes mid-project
  • Saying "make it nice" without references
  • Last-minute revisions
  • Delaying content delivery

Website Maintenance Costs

After delivery, your website needs maintenance:

| Maintenance Type | Frequency | Average Cost | |-----------------|-----------|-------------| | Hosting | Monthly | $10-50 | | SSL certificate | Yearly | Free (Let's Encrypt) | | Domain | Yearly | $10-30 | | Security updates | Monthly | Included in maintenance | | Content updates | As needed | Hourly or package | | Maintenance package | Monthly | $50-200 |

Conclusion

A successful web project is built on clear communication and mutual trust. The clearer the process, the better the outcome. Working with a professional developer saves you from many headaches.

If you'd like to start a professional web project, get in touch: info@cagribilgehan.com. Check out my projects: cagribilgehan.com

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